Testimonials for Basement Systems of New York

We realized that the work that was needed was beyond the scope of work that we could perform on our own, due to this we contacted Basement Systems of New York to get the job done due to their proven track record and quality of workmanship. I like working with companies that I have experience with and who have a proven track record that I do not have to site around and worry about at night if the work is being performed, as well worry about if the work is being performed properly. When Basement Systems of New York has completed a project for us knock on wood it has started and ended on time with in reason. By far any good quality system is not a cheap system that you are going to install overnight, you get what you pay for and based on this Basement Systems of New York is a worth wild company to work with as I have received now call backs, which is a major plus.

Three or four months after finishing the basement in his Hampton, NY home, Tomas H. came home to six inches of flood water. All the expensive finishes in his basement floor and part of the walls were ruined. He knew he wouldn't be able to use it as a living space until he had dealt with the flooding issues properly.  After calling a few companies in the area, he chose Dale Giraudin's Basement Systems of New York for the job because he was very satisfied with the inspection, the presentation given by the system design specialist and ultimately the price. Since the waterproofing system and sump pump were installed, Thomas' basement has been completely dry and he is very satisfied. I think this was one of the wisest investments we made in our home. Without it we wouldn't be able to sell the house as a finished basement. Now it is all added square footage and drastically increased the value of our property.

It doesn't feel like a basement it just feels like another room. I didn't think it was going to happen. I thought I would still get that kinda damp basement feeling but it doesn't. 

Dear Tracey, Anita, Amanda, Chris, Billy & Dan,   First I must apologize for taking so long to thank you for all the care and concern you gave me regarding the timely response with my dehumidifier replacement issue. It is very difficult finding ANY business that shows true concern and great customer service, but you truly did for me. Tracey reached out to Chris who called immediately and he listened to ALL my issues/concerns very patiently and was able to juggle their schedule and have my dehumidifier replaced to mitigate the mold issue in my crawl space.  I also want to thank you for keeping your word; it is VERY difficult to find anymore. Billy is terrific, he is courteous, neat, and professional. Dan's help was also much appreciated. All of the above qualities I have mentioned from the office staff and management to the installers are very difficult to find anymore and I truly appreciate the help you all extended to me! I am very glad I chose Basement Systems of New York. In my opinion, you are respectful, compassionate, and caring. Thank you again to everyone!

Adam was so impressed with his overall experience with Basement Systems Of New York that he had to let us know his thoughts about the process, from his first contact with the company to the completion of his project. 

I'm confident the work performed both back in 2018 and just recently was a great investment and it has increased the overall value of the home. My advice to anyone that has an issue with their home, contact Basement Systems they offer so many more services than what they did for me. I am highly confident that Basement Systems will take care of any and all of your needs

Both my wife and I share a sense of security after the work was completed and are confident that this system can and will stand up against any issues, whether big or small. The atmosphere due to the drains and the dehumidifiers makes the basement most often the most comfortable space, it feels cozy. 

We couldn't be any more pleased with how our project turned out. Everyone from our first contact with the company to the foreman on the job was amazing. Everyone was courteous and professional. 

After several tries over the years to fix their foundation Linda finally found a way to do so with Basement Systems of New York. Watch as she gives an in-depth review of her project.

Very happy with Martin and his crew. They did a great job. No more water in the basement.

We are writing to tell you how incredibly satisfied we are. You were recommended to us by our good friend Sam. We had previously asked Vulcan to quote the job and they even had a lower price for the work, but we felt more comfortable with your operation from the beginning. You came and spent over an hour at our home and went over the job thoroughly. Your manager, Susan, was very polite, helpful, and informative. We certainly appreciated that especially because this type of solution to our problem was totally new to us.  The crew led by Martin was amazing. They were polite and very respectful. They worked so very hard all day long and never lost their good nature. They almost seemed to be enjoying working that hard. The finished work is just amazing. The basement is cleaner than when the job was started. They replaced everything as it was before and we cannot say enough good things about this crew. We would highly recommend your company and most certainly the crew that worked on our job.

Dale was very helpful and informative. His careful evaluation and thoughtful planning saved us money while insuring a dry basement. We were very impressed with the entire team. Thanks!

Our basement is finally dry! Your workers were very courteous and seem to always be in good spirits, the basement was also swept clean when the job was done.

Martin was courteous and overall a great person!

I am satisfied with the job completed by the Basement Systems of New York team. Courteous and helpful, the crew completed the job in a clean and efficient manner. Thank you for returning to improve the track after the giant storm!